Overview
PLX Network ("we", "us") operates the PLX Network Android app and the website plxnetwork.com (together, the "Service"). This policy explains what we collect, why we collect it and the choices you have. The PLX Creator Hub app has its own privacy policy.
The short version. We collect only what we need to run your account and your mining sessions. We do not ask for ID documents, selfies or other KYC documents today. We do not sell your personal data. You can delete your account from inside the app at any time.
What We Collect
Information you give us
Your email address and password (our authentication provider stores the password hashed, so we cannot read it), your username (which is also your referral code), your name if you choose to add one, and an optional profile picture.
Activity in the app
Mining sessions and credits, your balance and history, daily check-in streaks, badges, referral and team relationships (including whether members are active), leaderboard position, and content you post where features such as PLX Social are available to you.
Device and technical data
Device model, operating system and app version, language, IP address (and the approximate location it implies), timestamps, diagnostic logs and your device's advertising identifier.
Website data
If you visit plxnetwork.com, Google Analytics records pages viewed, browser and device type and approximate location, using cookies or similar technologies. Pages load fonts from Google Fonts, so Google receives your IP address when they load.
What we do not collect
We do not collect government ID, passport or driver's licence images, selfies or other KYC documents today. Identity verification (KYC) is planned for a later phase of our roadmap. When it is introduced, we will announce it, explain what we collect and why, and update this policy before collecting anything.
How We Use It
- To create your account, run mining sessions, calculate and credit your PLX balance, and apply referral, team and check-in rewards
- To show usernames, profile pictures and rankings on leaderboards and in referral and team lists
- To keep the Service secure, enforce our Terms, and detect fake accounts, bots and referral abuse
- To show ads, which helps keep mining free
- To provide support, send service and security messages, and understand how the Service is used so we can improve it
- To meet legal obligations
If you are in the EEA, UK or Switzerland, our legal bases are: performing our contract with you (running your account), legitimate interests (security, fraud prevention, analytics and improving the Service), consent (personalised advertising and non-essential cookies) and legal obligation.
Who We Share It With
- Other users. Your username, profile picture, leaderboard rank and place in referral and team lists are visible to other miners. Choose a username you are comfortable making public.
- Service providers. Supabase provides our database, authentication and server functions. Our web host stores the website and profile pictures. Google provides advertising (AdMob), analytics, fonts and app distribution through Google Play.
- Legal and safety. When the law requires it, or to protect our users, our systems and our rights.
- Business changes. If PLX Network is reorganised or transferred, your data may move with it under this policy.
We do not sell your personal data.
Advertising
The app shows ads, including rewarded ads, served by Google AdMob and its ad partners. They may use your advertising ID, IP address and device information to deliver, limit and measure ads and to prevent ad fraud. See how Google uses information from apps that use its services.
If you are in the EEA, UK or Switzerland, the app asks for your consent through a consent form before ads are requested, and you can change that choice later. Everyone can reset their advertising ID or opt out of ad personalisation in their device's Google settings.
Retention & Deletion
We keep your data while your account exists, including while it is archived after long inactivity (your balance and referral network are preserved so you can come back). You can delete your account from Settings → Delete Account in the app, or by emailing us from your registered address.
We delete your personal data within 30 days of a deletion request. We may keep minimal records, such as reward amounts and dates, where needed to prevent fraud or meet legal obligations. Deleted accounts cannot be restored. See how to delete your account.
Your Rights
Depending on where you live, you may have the right to access, correct or delete your data, receive a copy of it, object to or restrict certain processing, and withdraw consent at any time (withdrawal does not affect earlier processing). Email support@plxnetwork.com to make a request; we may need to verify it is you. If you are in the EEA, UK or Switzerland you can also complain to your local data protection authority.
Children, Security & Transfers
Children. The Service is for people aged 18 and over. If we learn that we hold data from someone under 18, we will delete it.
Security. Data travels over encrypted connections, database rules limit each account to its own records, and team access is limited to what is needed to run the Service. No system is perfectly secure, so we cannot guarantee absolute security. We will never ask for your password.
International transfers. Our providers may process data in countries other than yours. Where the law requires, we rely on approved safeguards for those transfers.
Changes & Contact
If we change this policy we will update the date above and, for material changes, tell you in the app or by email. Questions or requests: support@plxnetwork.com.