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Frequently Asked Questions

Answers on mining, referrals, KYC, and your account. Can't find it here? Email support@plxnetwork.com

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Mining
Account & KYC
Referrals
Security
Tokenomics
Mining
How does cloud mining work without hardware?

PLX Network runs your mining session on our cloud infrastructure. Your phone just needs to have the app open or running in the background with an internet connection — there's no local hashing happening on your device, so there's no drain on your processor or battery beyond a normal app.

How long does a mining session last?

Sessions run on a fixed cycle shown as "Session Progress" on your dashboard. Once a session completes, you can start a new one immediately — your balance and streak carry over.

What affects my PLX/hr rate?

Your rate is a combination of your base rate, badge bonuses earned through activity, and referral bonuses from active miners in your network. All of these stack together into the total rate shown on your dashboard.

Are PLX tokens real cryptocurrency?

PLX tokens earned in the app are virtual only and do not represent real cryptocurrency or monetary value unless explicitly stated otherwise by PLX Network. Mining rewards may be changed, limited, or reset at any time as the platform evolves.

Account & KYC
Why do I need to complete KYC verification?

Identity verification (KYC) helps keep the platform trusted and secure by confirming you're a real, unique user. Your documents are encrypted in transit and at rest, used only for verification, and permanently deleted afterward unless we're legally required to retain them.

What's the minimum age to use PLX Network?

You must be at least 18 years old to create an account and use the app, in line with our Terms & Conditions.

How do I delete my account?

Go to Settings → Delete Account inside the app. You'll be asked to confirm your password, after which we begin secure deletion of your account data and KYC documents. Deleted accounts cannot be restored — see our Delete Account page for the full walkthrough.

Referrals
Is there a limit to how many people I can refer?

No. There's no cap on referrals — every active miner you bring in adds to your permanent rate bonus.

What makes a referral "active"?

A referral counts as active when they're regularly running mining sessions. Inactive referrals don't contribute to your rate bonus until they start mining again.

Where do I find my referral code?

Your unique referral code is on the Referrals tab of the app, along with a share button and a live view of your network's active/inactive miners.

Security
Do you sell my data to advertisers?

We don't share KYC documents or other sensitive personal data with ad networks. Our app does show ads served by third-party ad networks, which may collect limited non-personal data like device identifiers for ad delivery — details are in our Privacy Policy.

How is my data protected?

All KYC data is encrypted in transit and at rest using industry-standard encryption, with access limited to authorized personnel and trusted verification partners.

Tokenomics
What is the total supply of PLX?

PLX has a hard-capped total supply of 1,000,000,000 tokens, distributed over a 4-year roadmap with a scheduled halving curve — see our Whitepaper for the full breakdown.

Why do mining rewards decrease over time?

PLX follows a halving schedule similar to established cryptocurrencies, reducing yearly emissions to protect long-term token value instead of flooding supply early.