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Frequently Asked Questions

Answers on mining, referrals, privacy, and your account. Can't find it here? Email support@plxnetwork.com

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Mining
Account
Referrals
Security
Tokenomics
Mining
How does cloud mining work without hardware?▾

PLX Network runs your mining session on our cloud infrastructure. Your phone just needs to have the app open or running in the background with an internet connection — there's no local hashing happening on your device, so there's no drain on your processor or battery beyond a normal app.

How long does a mining session last?▾

Sessions run on a fixed cycle shown as "Session Progress" on your dashboard. Once a session completes, you can start a new one immediately — your balance and streak carry over.

What affects my PLX/hr rate?▾

Your rate is a combination of your base rate, badge bonuses earned through activity, and referral bonuses from active miners in your network. All of these stack together into the total rate shown on your dashboard.

Are PLX tokens real cryptocurrency?▾

PLX tokens earned in the app are virtual only and do not represent real cryptocurrency or monetary value unless explicitly stated otherwise by PLX Network. Mining rewards may be changed, limited, or reset at any time as the platform evolves.

Account
Do I need to submit ID documents or a selfie?▾

Not today. KYC is not part of the app yet: you sign up with an email address and a password. Identity verification (KYC) is planned for a later phase of our roadmap, and we will announce it and update our Privacy Policy before collecting anything.

What's the minimum age to use PLX Network?▾

You must be at least 18 years old to create an account and use the app, in line with our Terms & Conditions.

How do I delete my account?▾

Go to Settings → Delete Account inside the app. You'll be asked to confirm your password, after which we begin secure deletion of your account data, completed within 30 days. Deleted accounts cannot be restored — see our Delete Account page for the full walkthrough.

Referrals
Is there a limit to how many people I can refer?▾

No. There's no cap on referrals — every active miner you bring in adds to your permanent rate bonus.

What makes a referral "active"?▾

A referral counts as active when they're regularly running mining sessions. Inactive referrals don't contribute to your rate bonus until they start mining again.

Where do I find my referral code?▾

Your unique referral code is on the Referrals tab of the app, along with a share button and a live view of your network's active/inactive miners.

Security
Do you sell my data to advertisers?▾

We don't sell your personal data. The app shows ads served by Google AdMob and its partners, which may use device identifiers such as your advertising ID to deliver and measure ads, and in the EEA, UK and Switzerland we ask for your consent first. Details are in our Privacy Policy.

How is my data protected?▾

Data travels over encrypted connections, database rules limit each account to its own records, and team access is restricted. No system is perfectly secure, so keep your password private. PLX Network staff will never ask for it.

Tokenomics
What is the total supply of PLX?▾

PLX has a hard-capped total supply of 1,000,000,000 tokens, distributed over a 4-year roadmap with a scheduled halving curve — see our Whitepaper for the full breakdown.

Why do mining rewards decrease over time?▾

PLX follows a halving schedule similar to established cryptocurrencies, reducing yearly emissions to protect long-term token value instead of flooding supply early.